It will be shipped within 5 days from the date of order (every Monday through Friday except for the New Year holidays). However, if payment is made by bank transfer, it will be shipped within 5 days from the date of payment confirmation. In the unlikely event that the product is out of stock or there is a delay, we will contact you by email in advance. We also ask for your forgiveness in the case of reshipment due to damage to the item during transportation or due to unforeseen circumstances such as weather or road conditions. *To preserve quality, the beer is delivered by chilled delivery.
There is currently no gift wrapping service. Please note that we do not offer a gift wrapping service at this time.
Bottles of beer cannot be returned for a refund. However, we will only replace the bottle if it is damaged or defective due to a mistake on our part. Please click here for more information.
In addition to the online store, the products are sold at retailers that deal directly with the company. It is also available directly from the company's own store, Craftbeer and Charcoal Harebare, in Naka-ku, Hiroshima, during business hours only. Click here for business days and hours of operation at the directly-managed store.
You can order as a guest user without registration.
We also offer wholesale sales. Please contact us from "Business Store".
All are unfiltered and non-heat-treated and should be kept refrigerated below 10 degrees.
All of our craft beers are unfiltered and unheated, which means that yeast remains in the beer, and the active yeast may settle on the bottom of the bottle as lees. There is no harm in drinking them together, but if this is a concern, pour them into a glass so that the lees remain in the bottle and drink them.
We do not collect empty bottles at the brewery. We ask that you dispose of these bottles yourself in accordance with your local government's garbage disposal rules.